Critical Illness Insurance

Critical Illness Insurance

Overview

Heart attack and stroke are examples of common critical illnesses that often lead to unexpected medical bills. If you are being treated for such a critical illness, shouldn't your primary focus be on getting well--not worrying about how to pay for your care?

 

Critical Illness Insurance can help you by paying a lump sum benefit to help cover your daily living expenses such as grocery bills, mortgage payments, transportation costs or pay for your out-of-pocket medical costs, including deductibles, copays, and cost-shares.

Enrollment

The “Enroll Now” button will take you to Workday
Click the 2022 Open Enrollment Icon under Announcements or Click on the Open Enrollment Change Task in your Inbox

 

How It Works

Contact Us

 Phone:
855-206-5269
 Hours
 Hours: M-F 7am – 4pm MST
 Email
employerbenefitsinquiries.service@mercer.com

FAQs

Answers about the plan, including eligibility, options, enrollment, customer service and more.

  • Who is the provider?

    Cigna is a global health services company dedicated to improving the health, well-being, and peace of mind of those we serve. With more than 180 million customer and patient relationships in more than 30 countries and jurisdictions, we are able to harness actionable insights that address whole-person health and drive better health outcomes.
  • How can this help me?

    Cigna pays cash benefits directly to you, unless otherwise assigned. This means that you will have added financial resources to help with medical costs or ongoing living expenses. Cigna plans are designed to provide you with a lump sum cash benefit to help you cover out-of-pocket medical and other expenses caused by a critical illness.
  • When can I enroll?

    As a new hire, you can enroll during your new hire enrollment period. Outside of your new hire enrollment period, enrollment is limited to the company's annual enrollment period or from a qualified life event.
  • What if my employment status changes?

    When you leave or retire from your current employer, you can continue your coverage without interruption, subject to applicable law and the plans terms and conditions. Although payroll deduction will no longer be available, you can opt for other payment methods such as direct bank account deduction, credit card billing or home billing. Higher rates may apply.
  • How to file a claim?

    There are five easy ways to file. Simply choose the option that's easiest for you.

     

    Phone Call 800.754.3207 to speak with one of our dedicated customer service representatives
    Online Visit SuppHealthClaims.com
    Fax Send documents to 860.730.6460
    Email Send scanned documents to SuppHealthClaims@Cigna.com
    Mail Send documents to: Cigna Phoenix Claim Services PO Box 55290 Phoenix, AZ 85078

 

Distributed by: Operating subsidiaries of Cigna Corporation. Insurance benefits are underwritten by Life Insurance Company of North America or Cigna Life Insurance Company of New York.

 

THESE POLICIES PAY LIMITED BENEFITS ONLY. THEY ARE NOT COMPREHENSIVE HEALTH INSURANCE COVERAGE AND DO NOT COVER ALL MEDICAL EXPENSES. THIS COVERAGE DOES NOT SATISFY THE “MINIMIUM ESSENTIAL COVERAGE” OR INDIVIDUAL MANDATE REQUIREMENTS OF THE AFFORDABLE CARE ACT (ACA). THIS COVERAGE IS NOT MEDICAID OR MEDICARE SUPPLEMENT INSURANCE.

 

Accidental injury, critical illness and hospital care plans or insurance policies are distributed exclusively by or through operating subsidiaries of Cigna Corporation, are administered by Cigna Health and Life Insurance Company and are insured by Life Insurance Company of North America, except in NY, where insured plans are offered by Cigna Life Insurance Company of New York (New York, NY). Policy forms: Accidental Injury - GAI-00-1000, GAI-00-1000.OR et al; Critical Illness - GCI-00-1000, GCI-02-1000, GCI-00-0000.OR, GCI-02-0000.OR et al; Hospital Care (Indemnity) - GHIP-00-1000, GHIP-00-1000.ORa, GHIP-01-1000, GHIP-1.2-1000 et al. The Cigna name, logo, and other Cigna marks are owned by Cigna Intellectual Property, Inc. Cigna Life Insurance Company of New York and Life Insurance Company of North America are not affiliates of Cigna and the name “Cigna Life Insurance Company of New York” is used under a license granted to Cigna Life Insurance Company of New York.

Learn More

These form(s) are in Adobe Acrobat Reader (PDF) format and are available for downloading and printing.

 

Summary of Benefits and Rates
File a Claim
Wellness Benefit Critical Illness
Mercer's Role & Compensation

Details of Mercer disclosure of the compensation.