Heart attack and stroke are examples of common critical illnesses that often lead to unexpected medical bills. If you are being treated for such a critical illness, shouldn't your primary focus be on getting well--not worrying about how to pay for your care?
Critical Illness Insurance can help you by paying a lump sum benefit to help cover your daily living expenses such as grocery bills, mortgage payments, transportation costs or pay for your out-of-pocket medical costs, including deductibles, copays, and cost-shares.
Phone: 855-206-5269 |
Hours Hours: M-F 7am – 4pm MST |
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Email employerbenefitsinquiries.service@mercer.com |
Answers about the plan, including eligibility, options, enrollment, customer service and more.
Who is the provider?
How can this help me?
When can I enroll?
What if my employment status changes?
How to file a claim?
There are five easy ways to file. Simply choose the option that's easiest for you.
Phone | Call 800.754.3207 to speak with one of our dedicated customer service representatives |
Online | Visit SuppHealthClaims.com |
Fax | Send documents to 860.730.6460 |
Send scanned documents to SuppHealthClaims@Cigna.com | |
Send documents to: Cigna Phoenix Claim Services PO Box 55290 Phoenix, AZ 85078 |
Distributed by: Operating subsidiaries of Cigna Corporation. Insurance benefits are underwritten by Life Insurance Company of North America or Cigna Life Insurance Company of New York.
THESE POLICIES PAY LIMITED BENEFITS ONLY. THEY ARE NOT COMPREHENSIVE HEALTH INSURANCE COVERAGE AND DO NOT COVER ALL MEDICAL EXPENSES. THIS COVERAGE DOES NOT SATISFY THE “MINIMIUM ESSENTIAL COVERAGE” OR INDIVIDUAL MANDATE REQUIREMENTS OF THE AFFORDABLE CARE ACT (ACA). THIS COVERAGE IS NOT MEDICAID OR MEDICARE SUPPLEMENT INSURANCE.
Accidental injury, critical illness and hospital care plans or insurance policies are distributed exclusively by or through operating subsidiaries of Cigna Corporation, are administered by Cigna Health and Life Insurance Company and are insured by Life Insurance Company of North America, except in NY, where insured plans are offered by Cigna Life Insurance Company of New York (New York, NY). Policy forms: Accidental Injury - GAI-00-1000, GAI-00-1000.OR et al; Critical Illness - GCI-00-1000, GCI-02-1000, GCI-00-0000.OR, GCI-02-0000.OR et al; Hospital Care (Indemnity) - GHIP-00-1000, GHIP-00-1000.ORa, GHIP-01-1000, GHIP-1.2-1000 et al. The Cigna name, logo, and other Cigna marks are owned by Cigna Intellectual Property, Inc. Cigna Life Insurance Company of New York and Life Insurance Company of North America are not affiliates of Cigna and the name “Cigna Life Insurance Company of New York” is used under a license granted to Cigna Life Insurance Company of New York.
These form(s) are in Adobe Acrobat Reader (PDF) format and are available for downloading and printing.
Summary of Benefits and Rates |
File a Claim |
Wellness Benefit Critical Illness |