Hospital Care Coverage

Hospital Care Coverage


Hospital Care insurance can complement your health insurance to help you pay for the costs associated with a hospital stay. It can also provide funds for the out-of-pocket expenses your medical plan may not cover, such as co-insurance, co-pays and deductibles.


How does it work?
This insurance pays a benefit when you are admitted to the hospital for a covered accident or sickness.


You may receive a benefit for the following:

  • Covered hospital admission
  • Each day of your covered hospital stay
  • Intensive Care Unit (ICU) stay
  • Hospital observation stay


Advantages of the plan

  • You can buy coverage for your spouse and dependent children
  • For active salaried employees this plan includes convenient payroll deduction, so you don’t have to remember to write a check for your premiums
  • Coverage is portable. You may take the coverage with you if you leave the company or retire without having to answer new health questions

The “Enroll Now” button will take you to Workday
Click the 2022 Open Enrollment Icon under Announcements or Click on the Open Enrollment Change Task in your Inbox

How It Works

Contact Us

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Answers about the plan, including eligibility, options, enrollment, customer service and more.

  • Who is the provider?

    Cigna is a global health services company dedicated to improving the health, well-being, and peace of mind of those we serve. With more than 180 million customer and patient relationships in more than 30 countries and jurisdictions, we are able to harness actionable insights that address whole-person health and drive better health outcomes.
  • How can this help me?

    This plan pays a daily benefit if you have a covered stay in a hospital. The benefit amount is determined based on the number of days you stay. This coverage is a limited benefit plan. It is not health insurance and does not satisfy the requirement of minimum essential coverage under the Affordable Care Act.


    Below are a few examples of how your insurance benefit could be used (coverage amounts may vary):

    • Medical expenses
    • Travel, food and lodging expenses for family members
    • Child care
    • Everyday expenses such as utilities and groceries
  • When can I enroll?

    As a new hire, you can enroll during your new hire enrollment period. Outside of your new hire enrollment period, enrollment is limited to the company’s annual enrollment period or because of a qualified life event.
  • How much will this coverage cost?

    Your cost is based on several factors including your age, any special features you select, and the amount of coverage you want. To get a free, no-obligation online quote, click the "Enroll Now" hyperlink.
  • What if my employment status changes?

    When you leave or retire from your current employer, you can continue your coverage without interruption, subject to applicable law and the plans terms and conditions. Although payroll deduction will no longer be available, you can opt for other payment methods such as direct bank account deduction, credit card billing or home billing. Higher rates may apply.
  • How to file a claim?

    There are five easy ways to file. Simply choose the option that's easiest for you.


    Phone Call 800.754.3207 to speak with one of our dedicated customer service representatives
    Online Visit
    Fax Send documents to 860.730.6460
    Email Send scanned documents to
    Mail Send documents to: Cigna Phoenix Claim Services PO Box 55290 Phoenix, AZ 85078

1Coverage is guaranteed provided (1) the employee is actively at work and (2) dependents to be covered are not subject to medical restrictions as set forth on the enrollment form and in the Certificate. Some states require the insured to have medical coverage. Additional restrictions apply to dependents serving in the armed forces or living overseas.

2Eligibility for portability through the Continuation of Insurance with Premium Payment provision may be subject to certain eligibility requirements and limitations.


These form(s) are in Adobe Acrobat Reader (PDF) format and are available for downloading and printing.


Summary of Benefits and Rates
File a Claim
Mercer's Role & Compensation

Details of the Mercer disclosure of the compensation.