Identity Protection

Identity Protection  


Every year nearly 10 million Americans have their identity stolen. IDShield provides the affordable identity theft protection you deserve.


Have you ever used public wi-fi? Have you ever lost your wallet or left a credit card behind? Have you ever been worried about becoming a victim of identity theft?


All day, every day, IDShield members are empowered and protected through our team of licensed private investigators. Protecting the identities of families and individuals has been our business since 2003.



Tell Me More

IDShield is there for you, your spouse and up to 10 dependents. Affordable identity protection is only $6.95 a month. If you also enroll in LegalShield’s legal plan, a reduced rate is applied. See below for bi-monthly rates.

  • Individual IDShield: $3.21
  • Family IDShield: $5.98
  • Individual IDShield + LegalShield: $10.95
  • Family IDShield + LegalShield: $11.95



The IDShield plan includes the following benefits:


    Monitored Information
  • Credit/Debit/Retail Cards
  • Date of Birth
  • Driver's License
  • Email Address
  • Medical ID Number
  • Name
  • Passport Number
  • Social Security Number
    Privacy and Security Monitoring
  • Court Record Monitoring
  • Child Monitoring (Family Plan Only)
  • Criminal Record Monitoring
  • Internet Monitoring
  • Pay Day Loan Monitoring
  • Social Media Monitoring
  • And More

    Comprehensive Source Monitoring
  • Global Black Market Websites
  • Internet Relay Chat (IRC)
  • Local, State and Federal Databases
  • Online Chat Rooms
  • Peer-to-Peer Sharing networks
  • Social Feeds

  • 24/7 Emergency Assistance
  • Access to Licensed Private Investigators
  • Monthly Credit Score Tracker
  • Live Member Support
  • Mobile App
    Unlimited Consultation
  • Child Identity Theft
  • Credit Reports
  • Common Trends and Scams
  • Data Breaches
  • Identity Theft
  • Lost/Stolen Wallet
    Complete Identity Restoration
  • $1 Million Identity Fraud Protection Plan
  • Full-Service Restoration by Licensed Private Investigators
  • Pre-existing Identity Theft Restoration


Help protect your identity, online privacy and reputation with IDShield.
The “Enroll Now” button will take you to Workday
Click the 2022 Open Enrollment Icon under Announcements or Click on the Open Enrollment Change Task in your Inbox





Contact Us
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Answers about the plan, including eligibility, options, enrollment, customer service and more.

  • How is my privacy monitored?

    IDShield provides comprehensive credit and internet monitoring across global black-market websites, IRC (internet relay chat) channels, chat rooms, peer to peer sharing networks, public records, social feeds, and more for a participant's Personally Identifiable Information (PII), looking for matches of:


    • Name
    • Date of birth
    • Social Security number
    • Emails (up to 10)
    • Phone numbers (up to 10)
    • Driver's License number
    • Passport Number
    • Medical ID numbers (up to 10)
    • Credit/Debit/Retail Card Numbers (up to 10)
    • and more!


    Participants are alerted of identity threats and credit inquiries with an email notification. If the member has downloaded the IDShield app, they will also receive an alert on their phone. Alert notifications are also sent to the IDShield member portal.

  • Who is covered under the Child Identity Monitoring?

    The IDShield family plan covers the Participant (employee), Participant's spouse/partner, and up to 10 dependent children under the age of 18 for consultation, monitoring and restoration services. Consultation and restoration is also provided to dependent children ages 18 to 26. Monitoring services are not available for dependent children ages 18-26.
  • Can IDShield restore an identity related to a pre-existing Identity Theft case?

    Yes, IDShield will restore a pre-existing Identity Theft issue. IDShield also provides a $1 million identity fraud protection plan and is the only identity theft plan that provides direct access to licensed private investigators.
  • How do I activate my membership after I have enrolled?

    When your benefit becomes effective you will receive your membership number and a link to to create your account. Creating your account is as easy as 1-2-3! Click here to view how to create your IDShield account.


    If you still have questions you can contact Member Services by email at or by phone at 1-888-807-0407.


These form(s) are in Adobe Acrobat Reader (PDF) format and are available for downloading and printing.


IDShield Overview
IDShield Activation Steps
Mercer's Role & Compensation

Details of Mercer disclosure of the compensation.